Virgin Mobile UAE
Emirates Integrated Telecommunications Company PJSC
Help / Info
How To Join
FAQs / Web Chat
Find a Store
Work With Us
Why Virgin Mobile
Why You’ll Love Us
5G For Free
Refer a Friend
Choose Your Number
Choose your plan
ESIM for Apple Watch
Choose Your Phone
Get Our App
YOUR QUESTIONS. OUR ANSWERS.
Are your Unlimited local calls truly unlimited?
Do you offer unlimited local minutes and SMS?
Will my existing plan auto-update to unlimited?
Can I get a refund during 6 and 12 month plans?
What is a 'BOOSTER' and how does it work?
What are yearly plans?
How does the Internet Calling Plan work?
How much does a booster cost?
What is the plan recommendation feature?
How much data do I really need?
What happens to my number when I pause my plan?
What happens if my data runs out before my plan renews?
Are there really no contracts with Virgin Mobile?
How do I get the best prices with Virgin Mobile?
Does my plan renew automatically?
Can I cancel my account at anytime?
I received my friends free data promo code. What now?
How can I find prices for all the different plans?
How can I unpause my plan?
How can I find the international calling rates?
My data isn't working. What should I do?
How can I cancel my account with Virgin Mobile?
What's the difference between 'Usage' and 'THIS MONTH'S PLAN' on the 'Home' screen?
How can I pause my plan?
Can I use data while my plan is paused?
How can I change or edit my plan?
What happens to my remaining minutes and data when I pause my plan?
What happens to my 'Wallet' credit when I pause my plan?
How long can I pause my plan for?
My payment failed, how can I renew my plan?
Enter your mobile number and we’ll send you a link to download our app.