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Double Data Promotion Changes
What is an Unlimited Dynamic Booster?
How can I request and receive a refund for the remaining credit in my Prepaid wallet?
What is the process for renewing my 6-month or 12-month plan?
Am I eligible for compensation during a service outage?
What is the iPhone 15 and VIP plan (or bundle) offer?
What is the refund and exchange policy for the VIP Bronze and Gold plans with iPhone 15?
Credit sharing
What is a 'BOOSTER' and how does it work?
I am unhappy with my new service and plan. How do I get a refund?
Do you offer unlimited local minutes and SMS?
What are VIP Plans?
How can I check my balance?
Can I get a refund during 6 and 12 month plans?
What are yearly plans? (6 and 12 Month plans)
How does your Internet Calling (VoIP) work?
How much data do I really need?
What happens if my data runs out before my plan renews?
How much does a data booster cost?
How can I pause my plan?
Do you offer voice mail?
How can I unpause my plan?
How can I find the international calling rates?
My data isn't working. What should I do?
How much does a local minutes booster cost?
Can I change my plan once I've paid for a 6 or 12 months?
How can I change my plan?
How much does an international minutes booster cost?
What is the usage screen?
Can I share data from my Virgin Mobile app?