HELP
YOUR QUESTIONS. OUR ANSWERS.
My Plan
What is Netflix and how can I find out more?
How can I pay for Netflix through Virgin Mobile?
How can I benefit paying for Netflix through Virgin Mobile?
How do I cancel my Netflix Subscription?
What happens after the Netflix On Us promotion is over?
What shall I do if I have any further questions?
What are 6 months and yearly plans?
Can I get a refund during 6 and 12 month plans?
What is a ‘BOOSTER’ and how does it work?
How does the Internet Calling Plan work?
How much does a booster cost?
What is the plan recommendation feature?
How much data do I really need?
What happens to my number when I pause my plan?
What happens if my data runs out before my plan renews?
How do I get the best prices with Virgin Mobile?
Does my plan renew automatically?
How does the double data offer work?
How do I invite my friends to Virgin Mobile?
I received my friends free data promo code. What now?
How can I unpause my plan?
How can I find the international calling rates?
How can I cancel my account with Virgin Mobile?
My data isn’t working. What should i do?
What’s the difference between ‘Usage’ and ‘THIS MONTH’S PLAN’ on the ‘Home’ screen?
How can I pause my plan?
I don’t understand the usage screen. What’s it for?
How can I change or edit my plan?
My payment failed, how can I renew my plan?