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MY PLAN
MY PLAN
- Managing my plan
- Managing my boosters
- Pausing and un-pausing my plan
- What is an Unlimited Dynamic Booster?
- Double Data Promotion Changes
- How can I request and receive a refund for the remaining credit in my Prepaid wallet?
- What is the process for renewing my 6-month or 12-month plan?
- Am I eligible for compensation during a service outage?
- Can I get a refund for my iPhone?
- Credit sharing
- What is a 'BOOSTER' and how does it work?
- I am unhappy with my new service and plan. How do I get a refund?
- Do you offer unlimited local minutes and SMS?
- What are VIP Plans?
- How can I check my balance?
- Can I get a refund during 6 and 12 month plans?
- What are yearly plans? (6 and 12 Month plans)
- How does Internet Calling (VoIP) work?
- How much data do I really need?
- What happens if my data runs out before my plan renews?
- How much does a data booster cost?
- How can I pause my plan?
- Do you offer voice mail?
- How can I unpause my plan?
- How can I find the international calling rates?
- My data isn't working. What should I do?
- How much does a local minutes booster cost?
- Can I change my plan once I've paid for a 6 or 12 months?
- How can I change my plan?
- How much does an international minutes booster cost?
- What is the usage screen?
- Can I share data from my Virgin Mobile app?