My Plan

• Are your Unlimited local calls truly unlimited?

• Do you offer unlimited local minutes and SMS?

• Will my existing plan auto-update to unlimited?

• Can I get a refund during 6 and 12 month plans?

• What is a 'BOOSTER' and how does it work?

• What are yearly plans?

• How does the Internet Calling Plan work?

• How much does a booster cost?

• What is the plan recommendation feature?

• How much data do I really need?

• What happens to my number when I pause my plan?

• What happens if my data runs out before my plan renews?

• Are there really no contracts with Virgin Mobile?

• How do I get the best prices with Virgin Mobile?

• Does my plan renew automatically?

• Can I cancel my account at anytime?

• I received my friends free data promo code. What now?

• How can I find prices for all the different plans?

• How can I unpause my plan?

• How can I find the international calling rates?

• My data isn't working. What should I do?

• How can I cancel my account with Virgin Mobile?

• What's the difference between 'Usage' and 'THIS MONTH'S PLAN' on the 'Home' screen?

• How can I pause my plan?

• Can I use data while my plan is paused?

• How can I change or edit my plan?

• What happens to my remaining minutes and data when I pause my plan?

• What happens to my 'Wallet' credit when I pause my plan?

• How long can I pause my plan for?

• My payment failed, how can I renew my plan?