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How to pay?

All the payment methods you can use with us, concisely explained

All the payment methods you can use with us, concisely explained

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We accept the following payment methods

Payment Card

(Credit Card, Debit Card, Pre-Paid Card)

We accept American Express, Mastercard and Visa.

You can pay with a payment card when you:

  • Sign up with Virgin Mobile
  • Buy any added services for your plan (boosters, changing your plan)

Apple Pay

Buy any added services for your plan (boosters, changing your plan)

  • Sign up with Virgin Mobile
  • Buy any customer purchases (boosters, changing your plan)

Cash

You can pay with cash when you want to:

  • Sign up with Virgin Mobile

Voucher

You can pay with a voucher when you want to:

  • Buy App Wallet Topup purchases
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Got questions?

How can I change my payment method on the app?

Head to the "Payments" section on your app. You'll see it on the bottom bar, as soon as you log in. Spot payment method and change it to either card, wallet or Apple Pay.
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How do I pay for my Virgin Mobile plan?

After installing the app, we will ask you for your payment details to purchase your plan, and these will be saved for all future payments. If you wish to change your payment method later, you can do this in the app. We think this makes your mobile life a little easier to manage.
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Where can I buy a recharge voucher?

Find them at Carrefour, Lulu, Axiom, ADNOC, ENOC, Emarat and select stores of Spinneys & Waitrose. Locate a store near you.
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Have more questions?

Visit our FAQs page and message us

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