Emirates Integrated Telecommunications Company PJSC
Virgin Mobile UAE. All rights reserved©
The choice is yours
Keep the flexibility with our month-to-month plan, or save big by going yearly.
Sign up and we'll deliver your free SIM in under an hour and activate you on the spot.
We do things differently.
Doing things differently is the Virgin way of doing things, and has been since 1970.
Now, we’re doing it again in the United Arab Emirates as the preferred mobile service provider for people looking for a smarter way of doing things.
We started by being the first in the region to offer deals without yearly contracts, but that was just the beginning. We’ve thrown out everything frustrating about the mobile experience, like long and complicated contracts, having to visit the store and wait in lengthy queues, and the constant hidden charges.
Instead, we give you access to everything you need to be a Virgin Mobile customer from one award-winning app. You’ll never be put on hold by a call centre again.
We’re rethinking mobile. We’re Virgin Mobile.
How do I pay for my Virgin Mobile plan?
After installing the app, we will ask you for your payment details to purchase your plan, and these will be saved for all future payments. If you wish to change your payment method later, you can do this in the app. We think this makes your mobile life a little easier to manage.
Payment Card (Credit Card, Debit Card, Pre-Paid Card)
We accept American Express, Mastercard and Visa.
You can pay with a payment card when you:
- Sign up with Virgin Mobile
- Buy any added services for your plan (boosters, changing your plan)
Let us know when your contract is due for renewal. We’ll be in touch closer to the time.
No marketing spam - just a useful reminder when you're ready that you can join Virgin Mobile and get one of our great deals.
HOW TO PAY
Best App 2019
Gulf Customer Experience Awards
Just got a line for my son and I’m so in love with the quality, rates compared to others - the app is wow, no other operator has something like it; you manage everything from your place; paying, managing your plan... lots of things. well done, I'm addicted to Virgin Mobile!
Why I chose Virgin? Cos you don’t need to sign any contracts to get a plan you want at reasonable price (cheaper than others). The app itself is super convenient.
Kris_mimi
All the payment methods you can use with us, concisely explained
Free SIM delivery
Choose or bring your
number
Keep your existing number or choose a cool new one. Either way, you're in control.
We accept the following payment methods
Why choose Virgin Mobile?
Most innovative Service 2018
CommsMEA Awards
Innovation Award 2019
Arabian Business Technology Awards
Customer Happiness 2019
Arabian Business Technology Awards
What our customers say
RehamMoka
Not ready to switch yet?
Got questions?
How can I change my payment method on the app?
Head to the "Payments" section on your app. You'll see it on the bottom bar, as soon as you log in. Spot payment method and change it to either card, wallet or Apple Pay.
Where can I buy a recharge voucher?
Find them at Carrefour, Lulu, Axiom, ADNOC, ENOC, Emarat and select stores of Spinneys & Waitrose. Locate a store near you.
Visit our FAQs page and chat with us
Have more questions?
Apple Pay
You can pay with Apple Pay (from your iPhone or Apple Watch) when you:
- Sign up with Virgin Mobile
- Buy any customer purchases (boosters, changing your plan)
Cash
You can pay with cash when you want to:
- Sign up with Virgin Mobile
Voucher
You can pay with a voucher when you want to:
- Buy App Wallet Topup purchases(