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HOW CAN I JOIN VIRGIN MOBILE?
Why worry about monthly bills when you could: 
Choose a plan of your choice 
Pay upfront for the year to get 50% off 
Easily boost your minutes or data if you ever run out 
Buy now and pay later with 6 SIMple instalments
Choose a plan of your choice
Pay upfront for the year to get 50% off
Easily boost your minutes or data if you ever run out
Buy now and pay later with 6 SIMple instalments
Did you know? With Virgin Mobile Rewards, you can start earning Cashback the minute you join us!
Enjoy up to 8% in credit every month by earning points on everything from your in-app purchases to paying for your plan with your debit/credit card.
How to earn up to 8% Cashback
Follow these SIMple steps:
- Purchase a Yearly Plan.
- Get rewarded for every purchase on the Virgin Mobile app – for every AED 1 spent, we'll give you 1 point.
- The more points you collect, the higher Cashback you'll earn.
- Spend your Cashback on buying boosters, roaming and more.
Promotions terms and conditions
- If you sign up to a Yearly Plan, you won't be able to pause your plan.
- If you cancel your Yearly Plan mid-way, we'll apply your cancellation request only after 12-months because you've already paid upfront for your year's plan.
- If you’ve renewed your Yearly Plan, you’ll get your Cashback after your first monthly plan renewal.
- If you are on a Pay As You Go (PAYG) or monthly plan, upgrade to a 6-month or Yearly Plan to earn lots of points.
- Rewards earned will expire in 6 months from the day we credit them in your in - app wallet. For example: If you've earned AED 100 in Cashback rewards on 1 March 2022, it'll then expire in 6 months on 1 September 2022.
- Points earned are not transferrable and cannot be redeemed for cash equivalent.
Frequently asked questions
What is Virgin Mobile Rewards?
It’s our way of thanking you for being our customer, plus we love nothing more than to help you save even more!
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How Does Virgin Mobile Rewards work?
Earn points easily on monthly plans or by spending AED 79 or more on in-app purchases like boosters, roaming, or even on plan renewal. For every AED 1 spent = 1 Point (This excludes VAT charges)To earn your monthly rewards, you’ll need to have a minimum of 79 points and successfully renew your monthly plan. The more points you collect monthly, the higher your cashback will be. If you collect:
* 79 — 150 points = 3% cashback
* 151 — 250 points = 5% cashback
* 251 or more points = 8% cashback
Earn a minimum of 79 points, and you’ll automatically get cash back when your plan renews. It’ll appear in your app wallet. If you’ve renewed your 6 or Yearly Plan, you’ll get your cashback after your first monthly plan renewal.
* 79 — 150 points = 3% cashback
* 151 — 250 points = 5% cashback
* 251 or more points = 8% cashback
Earn a minimum of 79 points, and you’ll automatically get cash back when your plan renews. It’ll appear in your app wallet. If you’ve renewed your 6 or Yearly Plan, you’ll get your cashback after your first monthly plan renewal.
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Can I update my plan if I’ve paid upfront for 6 or 12 months?
Yes, you can update your plan by adding more minutes or data from our app.
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Instalments with Spotii
What is Spotii?
Spotii is a ‘Buy Now. Pay Later’ instalment payment option. With Spotii, you can split the cost of any 12-month plan above AED 1,000 over six instalments. Spotii instalments are offered at 0% interest.
Can I upgrade my plan when paying in instalments?
Yes, absolutely! If you pay in instalments with Spotii, you can upgrade your plan at any time through your Virgin Mobile app. We will charge you directly for the price difference, and this won’t impact your existing instalment payment. For example, if you have purchased a 10GB plan and later decide to upgrade your plan to 15GB, Virgin Mobile will charge you for the additional 5GB.
Will I be charged any interest for paying in instalments?
The reason we chose Spotii is that they don't charge interest or fees when payments are made on time. Virgin Mobile charges a small processing fee of AED 150 to offer this service to customers.
What should I do if my payment for an instalment fails?
You'll need to contact Spotii directly https://www.spotii.com/contact
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What do I do if I run out of data or minutes during the month?
You can boost your data or minutes from the Virgin Mobile app. Learn more
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Can I bring my own mobile number?
Yes, you absolutely can! Select “BRING MY OWN NUMBER” when choosing your number and follow the easy steps.
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Join Virgin Mobile
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