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Manage everything from one app

Our award-winning app puts you in control of your entire mobile experience. Add new SIMs to manage your family’s plans, too.

Sign up and we'll deliver your free SIM in under an hour and activate you on the spot. 


We do things differently.

Doing things differently is the Virgin way of doing things, and has been since 1970.

Now, we’re doing it again in the United Arab Emirates as the preferred mobile service provider for people looking for a smarter way of doing things.

We started by being the first in the region to offer deals without yearly contracts, but that was just the beginning. We’ve thrown out everything frustrating about the mobile experience, like long and complicated contracts, having to visit the store and wait in lengthy queues, and the constant hidden charges. 

Instead, we give you access to everything you need to be a Virgin Mobile customer from one award-winning app. You’ll never be put on hold by a call centre again.

We’re rethinking mobile. We’re Virgin Mobile.

What happens if I run out of data or minutes?

You can boost your local minutes, data or international minutes once you’ve consumed 50% of them, our awesome “Boost’ button will pop-up on your app’s home screen, when it’s time.

Get your cool on or stand out with a unique VIP number and high-value VIP plan.

Discover a Red, Bronze or a Gold+ plan which is loaded with data up to 100 GB, local calls up to 5,000 mins and international calls up to 1,000 mins.

Your VIP Plan is fixed for 12-months but can be changed after. You can even build a plan of your choice. If you’re an existing Virgin Mobile customer and want to get a new VIP Plan and number, sign out of your app and start fresh.

What’s more? Jump the queue on our chat support and enjoy a VIP conversation.

Let us know when your contract is due for renewal. We’ll be in touch closer to the time.

No marketing spam - just a useful reminder when you're ready that you can join Virgin Mobile and get one of our great deals.


Best App 2019

Gulf Customer Experience Awards

Just got a line for my son and I’m so in love with the quality, rates compared to others - the app is wow, no other operator has something like it; you manage everything from your place; paying, managing your plan... lots of things. well done, I'm addicted to Virgin Mobile!

Why I chose Virgin? Cos you don’t need to sign any contracts to get a plan you want at reasonable price (cheaper than others). The app itself is super convenient. 


Choose an exclusive mobile number from our collection of high-value VIP plans.


Virgin Mobile Homepage
Free SIM Delivery
Select your own VIP number

Whether it’s an anniversary, a birth date or a truly exclusive number, choose the number that works for you.

How it works and why it's awesome


Why choose Virgin Mobile?

Most innovative Service 2018

CommsMEA Awards

Innovation Award 2019

Arabian Business Technology Awards

Customer Happiness 2019

Arabian Business Technology Awards

What our customers say



Not ready to switch yet?

Got questions?


Can I pause my VIP plan?

Unfortunately not. When you sign up for a VIP Plan, you pay upfront for a fixed period of 12 months.

Can I get more than one VIP Plan?

Absolutely, you can get more than 1 VIP Plan and the premium number that comes with it. Chat with us to find out more.

 Visit our FAQs page and chat with us

Have more questions?

Make a lasting impression


Discover our collection of VIP plans.