You can pause your monthly plan at any time and for as long as you want. Your monthly plan will not be renewed, but there is a small fee of AED 10 per month. 6 and 12-month plans can only be paused in the last month (6th or 12th month). The best part is, we add the AED 10 fee to your wallet so you can use it on pay as you go calls and SMS,  RTA mParking SMS and voice roaming so when you pause your "Wallet" is not affected and you can still use your balance. To pause, tap here or follow the steps below:

  1. On the home screen, tap 'Update next plan'
  2. In the top right corner, you will see a pause icon, tap this.
  3. Follow the instructions.
  4. Your plan is now paused.
Please Note: You cannot use your data or get a booster once your monthly plan is paused. You can still receive calls though. Your VIP Silver or Gold number comes with a 1-year plan. This plan cannot be paused.