You can pause your monthly plan at any time and for as long as you want. Your monthly plan will not be renewed, but there is a small fee of AED 10 per month. The best part is, we add the AED 10 fee to your wallet so you can use it on pay as you go calls and SMS,  RTA mParking SMS's, use voice roaming and get roaming data.To pause, follow the steps below:

  1. On the home screen, tap 'Update next plan'
  2. In the top right corner, you will see a pause icon, tap this.
  3. Follow the instructions.
  4. Your plan is now paused.
Please Note:
  • You cannot use your data. You can still receive calls though.
 
  • If you want to pause your Silver VIP plan, it is advisable to schedule an unpause date to keep it. If you select 'Who Knows' you will lose the Silver VIP Plan and you will manually need to select an alternative plan when you unpause.