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Refund Policy: You have a 3-day window from the date of purchase to request a refund. To be eligible for a refund, please ensure the following:
Please note: In the event of a refund, the mobile plan must be cancelled, and the iPhone must be returned. You can't receive a refund for the plan while retaining the iPhone and you can’t receive a refund for the iPhone while retaining the plan.
Exchange Policy: A defective device with no physical damage, returned in its original packaging with all accessories included, can be replaced with another device of the same model, colour, and capacity within 3 days of purchase. Follow these steps for an exchange:
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