Oopsie! Try these troubleshooting steps:

  1. Sign in to your Virgin Mobile App and double check your plan for remaining data.
  2. If none, you can always buy a Booster.
  3. Check if your Virgin Mobile SIM is inserted correctly.
  4. Try your SIM in another phone to make sure the phone is working correctly.
  5. Turn off your WIFI and place your phone in flight mode for 10 seconds.
  6. Ensure your cellular data is switched on.
If you're still facing issues, contact our Customer Care team. They'll be happy to help you further.