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Looking ahead to 2023

Virgin Mobile UAE
6th Jan 2023
1 mins 50 secs
There’s lots in store for the coming year at Virgin Mobile. From new customer experiences, products, and more, 2023 is shaping up to be an exciting one at Virgin Mobile.

Virgin Mobile had a fantastic 2022. We proudly celebrated our 5th birthday, won seven awards, launched several sustainability initiatives, and launched new products like our awesome Home Internet – while we continued to give you a Virgin digital experience that we’re proud of.


In 2023, we’re even more excited as we’ll be focusing on giving you an ‘even better’ experience, not just through our flexible mobile plans, handy app, and superfast Home Internet – but there are more things coming your way - more attractive promotions, new tools to help service our customers and new experiential retail stores.


This year is about ‘Living a Life More Virgin’ and delivering brand experiences that are not just ordinary, but extraordinary.


What’s coming


  • Immersive retail experiences that blur the line between physical and digital.
  • Continuing to ‘Change Business for Good’ by supporting sustainability causes and investments in grassroots sport with Empire Sports Academy.
  • Welcoming tourists to the UAE with information about the country and our services so our customers enjoy their trip to the fullest.
  • Working together with partners to ensure we always deliver what you want and need - Simplicity, Value, Flexibility and an Extraordinary Experience.
  • And we will of course be continuing to focus on innovation, not just on what we build, but also on how fast we can get it to our customers so they can benefit faster.


Here’s what our Leadership Team have to say


Rob Beswick - Managing Director


“In 2023 we will double down on bringing more value to our customers. Starting with the return of our well-loved Double Data promotion. We will focus on simplicity, flexibility and of course the great value and customer experience that the team work so hard to deliver.”

Imran Shaikh - Chief Technology Officer


“Our focus for 2023 is continuing to innovate, be ‘Industry’s First’ and leverage technology for offering the best customer experience possible.”

Maitha Taher - Head of Online Care


“This year we are looking to continue to evolve our services to give our customers an all-around amazing mobile experience”

Rachel Devereux - Marketing & Digital Director


“This year, we want to not be just ordinary, but to bring a sprinkle of the Virgin extraordinary to the UAE. In 2023, more than ever, we’re focusing on our customers’ brand experience.”


As Virgin Group talks about their top tips on preparing for the new year ahead, we stopped to think about what we’re ready for. Our ambitions are big, our plans are aligned, and we’re prepared to support each other in 2023 – Let’s go!

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