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How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
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How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
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Where can I learn more about the Samsung Galaxy S26?
When will the Samsung Galaxy S26 be available to buy from Virgin Mobile?
The official launch of the Samsung Galaxy S26 is on 11th March 2026.
How can I order the Samsung Galaxy S26 from Virgin Mobile?
The Samsung Galaxy S26 can be ordered directly via the Virgin Mobile website or Virgin Mobile app from 11th March 2026. Need help? Chat with our Customer Care team who’ll be happy to help you.
Will I need my Emirates ID to place an order?
Yes – The Samsung Galaxy S26 is only available to EID holders.
Which Samsung Galaxy S26 models and colours can I order?
The Samsung Galaxy S26 will be available in black, sky blue, cobalt violet, and white.
Will Virgin Mobile offer a plan bundle with the Samsung Galaxy S26?
Yes – Samsung Galaxy S26 will be bundled with Virgin Mobile’s 12-month plans, which come with a 50% discount and other promotions.
Will the Samsung Galaxy S26 be available on monthly instalment plans with Virgin Mobile?
The Samsung Galaxy S26 can be purchased only via an upfront payment for the plan and device bundle.
Does the Samsung Galaxy S26 use eSIM?
Yes – the Samsung Galaxy S26 has eSIM for connectivity, in addition to a physical eSIM. You can even have both at the same time.
Can I transfer my existing number to the new Samsung Galaxy S26?
Yes, you can transfer your current number to Virgin Mobile during the sign-up process by following a few easy steps. When you join us, select ‘BRING YOUR CURRENT NUMBER” at the number step. Unfortunately, you can’t bring your number if you choose an eSIM.
Can I get a refund for my Samsung Galaxy S26 order?
You have a 3-day window from the date of delivery to request a refund. Please check the phone refund information.
Will the Samsung Galaxy S26 be delivered, or can I collect it in-store?
The Samsung Galaxy S26 will be delivered within 24 hours to the address you give us.
What if I need to change my delivery address?
On the day of delivery, our delivery riders will contact you to confirm your delivery location.
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