You can transfer your number which is free of charge by clicking here (select "Bring My Own Number).
- By doing this your Virgin Number will be replaced with the number you want to transfer.
- If you want to keep your Virgin number, please sign out of the app and sign up with another email address and select "Bring Your Own Number"
- Use the same ID (EID or Passport) to set up your Virgin Mobile account that you used to set up your Du or Etisalat account.
- Make sure the number you are transferring is registered under your name.
- Make sure the number you are transferring is active.
- Make sure the number you are transferring is not an Enterprise number 'company/employer number'.
- Make sure you don't have any outstanding amount with your previous operator.
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