How can we help you?

Absolutely, you can activate a Roaming Pass with your existing Virgin Mobile plan and you can use your plan data as roaming data or your international minutes as roaming minutes. Your roaming data and/or minutes will be automatically renewed when your Roaming Pass is active, and your plan has successfully renewed.

Please note:

• The Roaming Pass is not available for PAYG and Tourist plan customers. If you’re not a Pay As You Go customer, you need to be on a plan worth AED 79+ to buy a Roaming Pass
• The roaming pass will be removed if the plan is paused, terminated, or if your ID has expired
• The data roaming pass is not compatible with the unlimited data booster, shared, or promotional data
• The Roaming Pass is only available in the following countries: Afghanistan, Albania, Algeria, Anguilla, Antigua And Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Island, Bulgaria, Cambodia, Cameroon, Canada, Cayman Islands, Chad, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominicana, Dr Congo, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guyana, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malaysia, Maldives, Mali, Malta, Martinique, Mauritius, Mexico, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Nepal, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, St. Kitts & Nevis, St. Vincent And The Grenadines, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Lucia, Sudan, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Trinidad And Tobago, Tunisia, Turkey, Turks & Caicos, Uganda, Ukraine, United Kingdom, United States, Uruguay, Uzbekistan, Vatican City State, Vietnam, Zambia
• Please note that premium SMSs will not work while roaming even if you have a wallet balance