Ready for an iPhone 16 Upgrade? Buy Now!

How can we help you?

We have answers

Search results for:
Whoa! No results!
Turns out that your question isn't frequently asked!
Search again
Top matches
There is no Top matches
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
Other results
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
Show top matches only Show other results
Search again

Can I cancel the Groups subscription anytime I want?

You're in control! If you ever want to cancel your Groups subscription, simply go to your Group in the app, tap on the three dots in the top right corner, and tap on "Terminate."If you cancel before your renewal day, your group will be terminated automatically on the renewal day. Until then, you and your Group members can continue enjoying the benefits of the Group.

Please note that all members of the Group will be removed on the day the Group is terminated. So, if you do decide to cancel, make sure to let your Group members know in advance.

And, if you happen to change your mind, don't worry. You can cancel your termination request anytime until the termination day. We're flexible like that! šŸ˜‰

Lastly, a Group will be immediately terminated in the following instances:
  1. Cancellation of the Virgin Mobile number
  2. Porting out the Virgin Mobile number
  3. Changing the ownership of the number
  4. Termination due to an expired ID
Was this helpful?

Still have questions?

Web chat

Please write a message to start the chat.
Send