If you are on a monthly plan, you can easily change your plan directly from our app. Simply go to the 'HOME' screen, tap on 'Update next plan
', and select your desired plan. Your new plan will take effect from the next renewal date. It's that simple!
For customers on a 6 or 12-month plan, you can upgrade your plan anytime, but you can only downgrade or change your plan type during the last month of your plan. Here are your options during your last plan month:
- Upgrade or downgrade your plan through our app
- Pause your plan if you need to temporarily stop your service
- Terminate your plan if you no longer require our service.