Virgin Mobile UAE Family Plan

500 Free minutes
for your Family

Get your family a Mobile Plan and you all get 500 extra minutes / texts, completely free, every month.

Welcome to Virgin Mobile!

Get your SIM activated easily and instantly online, or get it delivered to your home or work.

After you join us, you can add more SIMs in the app to get 500 free minutes each month, after your next renewal. Each SIM you add also gets 500 free minutes each month too!

Get started
Manage multiple SIMs with one app

See real-time usage of your family’s mobile plans & manage the accounts of overseas visitors from your Virgin Mobile App.

The choice is yours

Customise your plan month-to-month to suit you and your family’s needs, or save big with a yearly plan.

Free SIM delivery

Sign up, and we’ll deliver your SIMs, free of charge, within 60 mins and activate you on the spot.

Choose or bring your number

Keep your existing number or choose a cool new one. Either way, you’re in control.

Already a customer?

Add a mobile SIM to your Virgin Mobile plan

  • Add up to 4 extra SIMs to your account and manage them all in one place—perfect for family, friends, or even employees.
  • The best part is once you add a second SIM, both your main line and all additional SIMs will get 500 free local minutes every month (Ts&Cs apply).
  • You can name and organize each additional SIM, and each one comes with its own number, mobile plan, wallet, and spend limit.
  • It’s simple to add and control everything from your Virgin Mobile account, making life a lot easier:

1 .

On your Virgin Mobile App tap the (+) button

2 .

Tap on “Add new SIM”

3 .

Choose a number and customise your new plan

Get started

One app for your whole family

Get 500 free local minutes every month

You're in good hands

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Try it stress-free! We're flexible like that

Useful to know

  • Family Plan benefit does not apply to Home Internet SIMs
  • Your additional SIMs must be added under one Emirates ID (the 'parent' account)
  • This parent account can track the usage and set a spending limit for each SIM
  • The additional SIMs can still use the Virgin Mobile app, have their own number & unique plan
  • Unused minutes will lapse at the end of every month
  • Minutes cannot be shared or transferred among members of the family account
  • If the primary account user cancels or removes his/her credit card from the family account, the benefit will lapse for all users of the family account.
  • If the primary account user’s Emirates ID expires, the benefit will lapse for all users of the family account.
  • Any user included within the account will be given 6 days of grace period after the renewal date. After 6 days, if the renewal does not take place, the benefit will lapse for that user.
  • To receive the 500 minutes, each number will need to be active and have a plan worth over AED79p/m.

Frequently asked questions

Can I sign up to a 6 or 12-month plan on my additional SIM?
Of course. Choose a plan you like on your additional SIM and pay upfront to save 30% off the total price with a 6-months plan, or save 50% with a yearly plan.
When do I get my free 500 minutes?
You’ll receive your 500 free minutes the moment an additional SIM is successfully activated. Thereafter, all SIMs under your account will receive their 500 minutes every monthly renewal.
Can I merge multiple accounts into one and still get the free minutes?
Yes! You can merge accounts registered under the same EID. Doing so qualifies all merged accounts for their free 500 minutes. Unfortunately, you can’t merge accounts from different EIDs.
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