Set up your router in a few clicks.

APN update made easy.

Since you bought the router from us, it's yours to keep. You can update the APN settings anytime — for example, if you're using a different SIM.

Just keep in mind: APN settings may vary depending on the SIM card or service provider.

Our care team is here to help via the Virgin Mobile app.

For Tozed & Konka Routers

  • Insert the other service provider's SIM and make sure you have their APN settings. You can contact their care team.
  • Connect your device to the router's Wi-fi
  • Open a browser and enter 192.168.70.1
  • Login using the admin username and password
  • Tozed router X28

    Username: Admin

    Password: VmobileCPE

    Konka router KJ57

    Username: Admin

    Password: Conf

  • Go to "Internet Function" > "APN settings" > "Main APN" > Input the APN Name and APN Profile then confirm.

For Huawei Router

  • Insert the other service provider's SIM and make sure you have their APN settings. You can contact their care team.
  • Connect your device to the router's Wi-fi
  • Open a browser and enter 192.168.8.1
  • Login using the admin username and password
  • For H155-383 and H155-380

    Use your User credentials written on the plate on the bottom of your router.

  • Go to "Network Settings" > "Profiles" > "Add/Change Profile" > "Profile Management" > Input the Profile Name and APN of your new service provider > Confirm

Any questions? Contact us

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