Primary payment method is a default payment set up for all your in-app transactions.
On the Virgin Mobile app, you can either choose your preferred "primary payment method" or the method used during your first payment, is auto-set as default.

Today we offer these payment options: Payment card Payment cards are your debit/credit cards from your bank. You can use all major credit and debit cards to make a payment on your Virgin Mobile app, including:

  • Visa
  • Mastercard
  • American Express
Think of the 'Wallet' like a piggy bank or credit reserve. You can add additional funds to your 'Wallet' and use it if you are apprehensive of connecting your card.
  • Add credit to your "Wallet' with a recharge voucher or a debit or credit card.
  • Find our recharge vouchers at Axiom, Carrefour, Lulu near you.
  • Learn more about what you can use your Wallet for here.
Apple Pay 
Step into the world of Apple Pay, here To change your primary payment method, follow these simple steps:

Step 1: Head to your Virgin Mobile app.
Next step: Click on the "Payments" tab, which is on a strip at the bottom of your screen.

Last and easy: Change your payment method :)
Keep in mind that if your primary payment method fails due to any reason, we will automatically charge the next available payment option in your account.

 Screen Tip: Use the payments screen to set a spending limit for your connected card (if any) or to add credit to your Wallet.

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