Primary payment method is a default payment set up for all your in-app transactions. On the Virgin Mobile app, you can either choose your preferred "primary payment method" or the method used during your first payment, is auto-set as default.
We offer the following payment options:
- American Express
- Apple Pay
- Virgin Mobile Wallet
Here’s how you can set up Apple Pay as your primary payment method:
- Go to your Virgin Mobile app and click on the ‘Payments’ tab on the bottom of your screen
- Then, change your payment method to Apple Pay
If your primary payment method fails for any reason, we will automatically use the next available payment option in your account.
Tip: Use the payments screen to set a spending limit for your connected card (if any), or to add credit to your in-app Wallet.
Virgin Mobile Wallet
Your in-app Wallet is like a piggy bank or credit reserve. Add credit to your Virgin Mobile Wallet with a debit/credit card, Apple Pay or a Recharge Voucher. You can purchase Virgin Mobile Recharge Vouchers at any Axiom, Carrefour, or Lulu store near you.
Learn more about what you can use your Wallet for here.
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