Primary payment method is a default payment set up for all your in-app transactions.

On the Virgin Mobile app, you can either choose your preferred "primary payment method" or the method used during your first payment, is auto-set as default.

Today we offer these payment options:

 Payment card 

Payment cards are your debit/credit cards from your bank. You can use all major credit and debit cards to make a payment on your Virgin Mobile app, including:

  • Visa
  • Mastercard
  • American Express

Think of the 'Wallet' like a piggy bank or credit reserve. You can add additional funds to your 'Wallet' and use it if you are apprehensive of connecting your card.
  • Add credit to your "Wallet' with a recharge voucher or a debit or credit card.
  • Find our recharge vouchers at a Axiom, Carrefour, Lulu near you.
  • Learn more about what you can use your Wallet for here.
Apple Pay 

Step into the world of Apple Pay, here

 To change your primary payment method, follow these simple steps:

Step 1: Head to your Virgin Mobile app.
Next step: Click on the "Payments" tab, which is on a strip at the bottom of your screen.
Last and easy: Change your payment method :)

 Screen Tip: Use the payments screen to set a spending limit for your connected card (if any) or to add credit to your Wallet.

  Still, have a question about this topic? Chat with us