Primary payment method is a default payment set up for all your in-app transactions.
On the Virgin Mobile app, you can either choose your preferred "primary payment method" or the method used during your first payment, is auto-set as default.
Today we offer these payment options: Payment card Payment cards are your debit/credit cards from your bank. You can use all major credit and debit cards to make a payment on your Virgin Mobile app, including:
- Visa
- Mastercard
- American Express
Think of the 'Wallet' like a piggy bank or credit reserve. You can add additional funds to your 'Wallet' and use it if you are apprehensive of connecting your card.
- Add credit to your "Wallet' with a recharge voucher or a debit or credit card.
- Find our recharge vouchers at Axiom, Carrefour, Lulu near you.
- Learn more about what you can use your Wallet for here.
Step into the world of Apple Pay, here To change your primary payment method, follow these simple steps:
Step 1: Head to your Virgin Mobile app.
Next step: Click on the "Payments" tab, which is on a strip at the bottom of your screen.
Last and easy: Change your payment method :)
Keep in mind that if your primary payment method fails due to any reason, we will automatically charge the next available payment option in your account.
Screen Tip: Use the payments screen to set a spending limit for your connected card (if any) or to add credit to your Wallet.
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