How does SIM delivery work?

We will deliver a free SIM to your doorstep within the hour. You just need to place an order directly from the app. We deliver SIM cards daily between 9am and 11pm.

• We currently aim to deliver SIM cards to all customers in Dubai, Sharjah and Abu Dhabi, but some more regional areas might not be accessible for us. If we can’t come to you, you can always visit one of our Virgin Megastores or local distributors.
• If you already have a sim card, one of our drivers can come and activate it for you.
• Make sure you have your original ID to complete the delivery successfully.
• The first re-delivery is on us, but please be aware that if you cancel more than once there will be a small charge of 10AED per re-delivery.