Once you've ordered your SIM from the Virgin Mobile app or website, we will deliver it to you for free within 60 minutes.

  • We deliver SIM cards in Dubai & Abu Dhabi from 7 am till midnight, 7 days a week.
  • Some emirates and/or areas might not be accessible to us, so you can visit our team in-store at one of our awesome partners.
  • If you already have a SIM card, one of our drivers can come to you and help verify your ID.
  • Our verification team will review and approve the ID submitted in order to activate your new SIM, which might take a few hours.
  • Make sure you have your original ID to complete the delivery successfully.
  • The first delivery and re-delivery are on us, but please be aware that if you cancel more than once, there will be a small charge of AED 10 per re-delivery.