We will send you notifications before your ID expires, and if you signed up with a passport more than 90 days ago.

If your ID requires updating, you will receive gentle reminders up to a month past the expiry date. That said, we recommend you update your expiring or expired ID as soon as possible to avoid any interruption to your service.

If your ID fails regulatory quality specifications, you must update your ID immediately upon receiving notification.Tip: If you upload your passport select "i am a visitor", if you upload your ID select "i am a resident".