Last chance to get Double Data!
Learn more ›
Help
Our promotions
Our products
Help
FAQs
Contact us
Stores
Switch to us
How to pay
Blog
Press release
Sustainability
Our partners
People of determination
Legal
Our promotions
50% off yearly plans
Free Data Upgrade
Double data
Unlimited Local Minutes
Unlimited International Calling
Internet Calling
Family Plan
Free Anghami Plus
5G for free
Our products
Choose your plan
Home Internet
VIP numbers
Tourist SIM
Roaming
ESIM for Apple watch
Get our app
Suggested
HOW CAN I JOIN VIRGIN MOBILE?
NEED DATA AND VOICE ROAMING?
CUT YOUR MOBILE BILL IN HALF
Top articles
How can Tourists get a Virgin Mobile SIM from the airport?
How do I transfer my existing UAE number to Virgin Mobile?
Can I change from physical SIM to eSIM?
HOW CAN WE HELP YOU?
Home
Help
Payments & PAYG
Payments & PAYG
Payments & PAYG
What is Wallet Auto Credit?
Instalments with Spotii
How can I download my invoice?
Pay as you go info
How does Apple Pay's recurring payment work on Virgin Mobile?
Which bank cards are supported by Apple Pay?
What is primary payment method?
How can I set up Apple Pay on my device?
What is Apple Pay?
What is a wallet?
How can I use Apple Pay for Virgin Mobile?
Why was payment rejected?
How can I start paying with vouchers?
Why is my card still getting charged even though I've removed it?
Where can I buy Virgin Mobile Recharge Vouchers?
How can I view my payment history?
Can I use promo codes if I sign up with a voucher?
What can I use vouchers for?
How can I apply for a refund if I’ve been charged incorrectly?
How can I recharge my wallet with a voucher?
What is the 'Card Spend Limit' and how does it work?
How can I get a VAT refund form?
How much should I 'Auto Credit' my 'Wallet'?
How can I change the payment card on my account?
My credit card expired. How can I update it?
What is 'Pay As You Go' (PAYG)?
How can I order my SIM and pay on delivery?
I've updated my plan. When do I get charged?
Can I pay by cash when the driver arrives?
How can I recharge my Virgin Mobile 'Wallet'?
What do I use the 'Wallet' for?
What are the Virgin Mobile Pay as You go charges in the UAE?
Why do I need to make a manual payment every month?
Can I have 2 cards linked to my account?
What payment cards do you accept?
Will I lose my number if my payment fails on delivery?
My payment failed, how can I renew my plan?