Payments & PAYG

• How does Apple Pay's recurring payment work on Virgin Mobile?

• Which bank cards are supported by Apple Pay?

• What is primary payment method?

• How can I set up Apple Pay on my device?

• What is Apple Pay?

• What is a wallet?

• Can I pay for my plan in Instalments?

• How can I use Apple Pay for Virgin Mobile?

• Why is my payment rejected?

• How can I start paying with vouchers?

• Why is my card still getting charged even though I've removed it?

• Where can I buy vouchers for Virgin Mobile to recharge my wallet?

• How can I view my payment history?

• Can I use promo codes if I sign up with a voucher?

• What can I use vouchers for?

• How can I apply for a refund if I’ve been charged incorrectly?

• How can I recharge my wallet with a voucher?

• What is the 'Card Spend Limit' and how does it work?

• How can I get a VAT refund form?

• How much should I 'Auto Credit' my 'Wallet'?

• How can I change the payment card on my account?

• My credit card expired. How can I update it?

• What is 'Pay As You Go' (PAYG)?

• How can I order my SIM and pay on delivery?

• I've updated my plan. When do I get charged?

• Can I pay by cash when the driver arrives?

• How can I recharge my Virgin Mobile 'Wallet'?

• What do I use the 'Wallet' for?

• What are the Virgin Mobile Pay as You go charges in the UAE?

• Why do I need to make a manual payment every month?

• Can I have 2 cards linked to my account?

• What payment cards do you accept?

• Will I lose my number if my payment fails on delivery?