As your request has to be sent to Du or Etisalat for approval, it can take up to 3 working days to transfer your existing UAE number over to us.

We know this isn't ideal, but we still allow you to enjoy our services as we assign you a temporary Virgin Mobile number.Once the transfer is complete we will disconnect your temporary number, permanently change it to your transferred number and notify you of the change. As such, there is no option to choose your own temporary number.

Once the transfer is complete we will disconnect your temporary number, permanently change it to your transferred number and notify you of the change. As such, we didn't design any mechanism to customise the temporary Virgin Mobile number.