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How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
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How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
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How do I transfer my existing UAE number to Virgin Mobile?

You can transfer your current number to Virgin Mobile during the sign-up process by following a few SIMple steps. On the sign-up flow;
  1. Select 'BRING YOUR CURRENT NUMBER'
  2. Enter your number and select the operator
  3. Select 'I have a valid Emirates ID' box (this also applies to passports)
  4. Confirm request
If you are transferring your number from Etisalat to Virgin Mobile, this will take up to 1 working day. If you are transferring your number from Du to Virgin Mobile, this could take up to 2 working days on average. In the meantime, we will assign you a temporary number so you can enjoy our services right away. Once the transfer is complete, we will disconnect your temporary number, permanently change it to your transferred number and notify you of the change. Things to know:  
  • Use your own ID (Emirates ID or Passport) to set up your Virgin Mobile account and bring your number
  • Make sure the number you are transferring is registered under your own name with your previous operator
  • Make sure the number you are transferring is active with your current operator
  • Make sure the number you are transferring is not an Enterprise number 'company/employer number'
Please note that if your request is rejected, you will have 7 days to resubmit your request from the initial submission date. After this period, you will have to create a new account and submit the transfer request again. You have the option to return to your previous operator within 3 days of transferring your number to Virgin Mobile.
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