How can we help you?

That's a great question! To view your payment history, go to your Virgin Mobile app and click on ‘Payments’ on the home screen. Next, tap on ‘History’ on the top right corner of the screen then tap on ‘show history”. You will get a detailed overview of your monthly spending, including:

1. Plan renewal charges.
2. Any 'Booster' purchases.
3.  Data roaming plan purchases.
4. Wallet top-ups (manual and automatic).
5. Spending snapshot listed by date.
6. Spending graph.
7.  Average spend for financial planning.
8. Payment date.

If you have the app, tap here to go to the 'Payment' screen.