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HOW CAN I JOIN VIRGIN MOBILE?How can we help you?
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How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
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How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
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Why is payment rejected?
There could be a number of reasons as to why your payment was rejected. Here are some of the most common ones:
- Your debit/credit card is expired
- You entered your debit/credit card number incorrectly
- You entered the CVV (3 digits on the back of your card) incorrectly
- Your card is not enabled for online payments
- There isn't enough money in your account to make the payment
- You are using an international debit/credit card issued by a country we don’t accept
If you believe there are no issues with your debit/credit card, please contact your bank.
If your plan renewal failed because your payment was rejected, please click on the “RETRY” button on your home screen page.
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