HOW CAN I JOIN VIRGIN MOBILE?How can we help you?
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How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
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How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
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My Roaming isn’t working, what should I do?
To resolve your roaming issue, please follow the steps outlined below:
- Enable and then disable flight mode on your phone. This will reactivate your phone's network connections.
- If enabling and disabling flight mode doesn't resolve the issue, restart your phone.
- Make sure the Data Roaming option is enabled on your phone. Simply go to Settings -> Data Roaming and switch on Data Roaming.
- Check if you have an active roaming pack or pass in the app.
- Make sure you are connected to one of our preferred partners in the country you are visiting.
- Reset your network settings and try again:
iPhone: Settings – General – Reset – Reset network settings
Android: Settings – Connections – Mobile networks – access point names – select access – Reset to default - Dial *147# and follow the instructions to get the internet settings on your phone. Alternatively, you can enter your APN settings into your Android device manually.
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