What is Virgin Mobile?

Virgin Mobile is the UAE's first fully digital mobile service - but what does that actually mean? We believe in giving our customers an all-around amazing mobile experience, which is why we've created an award-winning app that puts you in control of your mobile life. Forget queuing in stores to change something or question your bill, don’t even think about calling customer care and having to wait 20 minutes for someone to answer – it's all wrapped up in a SIMple to use app! Here are a few more reasons why you'll love Virgin Mobile:

How can Tourists get a Virgin Mobile SIM from the airport?

Welcome to the UAE! You can get a SIM card upon arrival at Dubai Airport, available at Terminals 1, 2 and 3, as well as at Abu Dhabi & Sharjah Airports. Here’s how to find us: In Dubai Airport Terminal 1, we are located on the left at the start of the walkway in the passengers meet and greet area just after immigration. In Dubai Airport Terminal 2, we're at the end of the walkway in the passengers' meet and greet area before you leave. In Dubai Airport Terminal 3, we’re in the telecoms section of the terminal. Walk pass Starbucks which is on your right and we’re located in front of you on the left before the passengers meet and greet area. In Abu Dhabi Airport, we have 2 locations in the arrivals terminal. Our shop is located on the right-hand side of the terminal next to Big ticket and our kiosk is located on the left hand side of the terminal after the Travelex kiosk. At Sharjah Airport, we are present right after the passport control doors to the immediate left before leaving the airport. Once you’ve got your SIM, pick a plan of your choice. Our team will then review the ID you submitted, which might take a few hours. Once your ID is approved, your SIM will be activated, and you’ll be ready to start using your data and minute.

How do I join Virgin Mobile?

You can visit our website to sign up for a plan. You can choose a mobile plan, or a home internet plan. Best part, you can customize your plans to fit your exact needs. Visit our website here. You can also download the Virgin Mobile app on the Apple App Store, Google Play Store, and the Huawei AppGallery. Finally, you can also pick up a SIM at any of our kiosks across the UAE, or stores we’ve partnered with.

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