Get the new iPhone every year Learn more

How can we help you?

We have answers

Search results for:
Whoa! No results!
Turns out that your question isn't frequently asked!
Search again
Top matches
There is no Top matches
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
Other results
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
Show top matches only Show other results
Search again

How can I change my account password?

We've made it really easy to change your password through your Virgin Mobile app! Follow these SIMple steps:
  1. If you're using an iOS device, tap on 'More' in the menu at the bottom of the screen. For Android, open up your side menu.
  2. Here you will see your name at the top, tap on this.
  3. You have arrived at the 'My Account' screen.
  4. Tap 'CHANGE PASSWORD'.
  5. Follow the instructions.
  6. If you have the app, tap here to be directed to the right screen.
Was this helpful?

Still have questions?

Web chat

Please write a message to start the chat.
Send