5G, which stands for the fifth generation, is the evolution of the existing 4G network. It will enable richer and faster experiences, such as mobile HD video, mobile AR and VR, and many other apps! 5G won’t replace 4G. Instead, it will be an additional layer of our network that will support our ambitions to connect our customers to 4G & 5G networks 100% of the time. Farewell, older networks! The best thing about using 5G is the speed ⚡ – faultless streaming, less lag in busy areas, and a much more consistent and reliable mobile experience. Downloads will be up to 20x faster and streams will start more quickly. To reap the benefits of 5G, make sure your mobile phone is 5G-ready. Once you insert your Virgin Mobile SIM, we’ll work our tech magic to unlock the 5G network on your phone within 24 hours. You’ll notice the 5G network indicator on your phone screen when you enter a 5G covered area. There are no extra costs for 5G on Virgin Mobile at this point. That means you can enjoy lightning quick speeds at the same price as your current plan.

5G network

5G means faster speeds, reliable connectivity & instant downloads

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Why all the hype?

5G is incredibly fast — transforming how we live and connect.

Not only can you download a full HD video in seconds, but 5G is set to reshape everyday life. Building on what 4G introduced — like maps, streaming, and ride-sharing — 5G will connect millions of devices and transform industries such as healthcare, transport, gaming, and more.

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5G brings much, much more capacity and up to 20x faster speeds than 4G (10GBps).

What does it mean for me?

Thanks to its incredible speed and bandwidth, 5G means a few things, all of them awesome:

Download an entire Full HD film in under 10 seconds
Easily use YouTube, Netflix and Video Calling apps like BOTIM simultaneously
Always stay connected with uninterrupted connectivity
Expect powerful, new apps to be created

Will 5G replace 4G?

In the near future, 5G will be everywhere – in the park, beach, your home and office. It may take a little time for 5G to be everywhere, but you can expect it to be all over Dubai and Abu Dhabi. For now, 4G areas will give you 4G connectivity and 5G areas will give you 5G connectivity.

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Frequently asked questions

How do I get 5G?

All you need is an active Virgin Mobile plan and a ‘5G ready’ phone. You’ll notice the 5G network indicator on your phone screen when you enter a 5G area.

How much more will 5G cost me?

There are no extra costs for 5G on Virgin Mobile at this point. That means you can enjoy lightning quick speeds at the same price as your current plan. All you need is a 5G ready device!

How much faster is 5G?

It’s VERY fast. 5G speed can be up to up to 20x faster than 4G/LTE. That means downloading things like full HD movies in a few seconds.

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Frequently asked questions

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