There are a number of reasons why your payment might be declined. Below are some of the most common...

  1. Your bank doesn't allow your card to make this type of payment (non-3D secure). You will need to contact your bank if this is the case.
  2. We could have had a small glitch in the system. It's worth trying again to see if it will work next time.
  3. Your card has expired.
  4. There isn't enough money in your account to make the payment.
  5. You are using an international card. See below for the list of accepted international cards.
  6. You are trying to pay with a prepaid card. Unfortunately, we don't accept these.