How can we help you?

We have answers

Search results for:
Whoa! No results!
Turns out that your question isn't frequently asked!
Search again
Top matches
There is no Top matches
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
Other results
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
Show top matches only Show other results
Search again

How does SIM delivery work?

Once you've ordered your SIM from the Virgin Mobile app or website, we will deliver it to you for free within 60 minutes.
  • We deliver SIM cards in Dubai, Abu Dhabi, and Sharjah 24 hours, 7 days a week, and in Ajman, Fujairah and Ras Al-Khaimah from 7 am till midnight, 7 days a week.
  • Some emirates and/or areas might not be accessible to us, so you can visit our team in-store at one of our awesome partners.
  • If you already have a SIM card, one of our drivers can come to you and help verify your ID.
  • Our verification team will review and approve the ID submitted in order to activate your new SIM, which might take a few hours.
  • Make sure you have your original ID to complete the delivery successfully.
  • The first delivery and re-delivery are on us, but please be aware that if you cancel more than once, there will be a small charge of AED 10 per re-delivery.
Was this helpful?

Still have questions?