No problem, we have a couple of other ways you can get verified which you can see below:

  1. In-Store Verification - Head to your closest Virgin Megastore and one of our Virgin Mobile staff will verify you in no time. Tap here to select the closest store to your location.
  2. Home Delivery - If you have just signed up in our app, one of our friendly drivers will deliver your SIM card to your door within an hour and verify your ID on arrival.v